Shipping Policy
Thank you for shopping with PearlInlayCollective.
All of our products are handmade with care in Vietnam. Please review our shipping information below before placing your order.
Processing Time
Orders are typically processed and prepared for shipment within 5 business days.
Because each item is handmade, processing times may vary slightly during busy periods or holidays.
Estimated Delivery Time
Estimated transit times after shipment are:
- United States: 7–14 business days
- United Kingdom: 7–16 business days
- Canada: 10–21 business days
- Australia: 10–21 business days
- Other available countries: 10–25 business days
Please allow an additional 5 business days for processing before your order is shipped.
Delivery times are estimates and may vary due to customs processing, local carrier delays, weather conditions, or holidays.
Shipping Rates
Shipping rates vary depending on the destination and are displayed at checkout before payment.
Tracking Information
All orders include tracking information.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any applicable customs duties, import taxes, or fees that are not collected at checkout are the responsibility of the customer.
Incorrect Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
PearlInlayCollective is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible before your order is shipped.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier and do our best to assist you in resolving the issue.
Contact Us
If you have any questions about shipping or your order, please contact us:
PearlInlayCollective
Email: contact@pearlinlaycollective.com
Location: Hanoi, Vietnam